FAQ

 

Frequently asked questions

  • Yes, we specialize in custom cake designs. As a creative cake artists, I look forward to working with each of my clients to bring your vision to life and create unique cakes for any occasion.

  • We offer a variety of layered and tiered cakes. Click here for more information on cake sizes.

  • We offer a wide variety of delicious flavors, including classic options like vanilla, chocolate, and red velvet, as well as specialty flavors such as lemon, salted caramel, and strawberry. We can also accommodate specific dietary needs, such as gluten-free or vegan options. Please contact us for more information. For a complete list of flavours click here.

  • To ensure availability, we recommend placing your cake order at least two weeks in advance. However, for larger or more elaborate designs, we suggest placing your order as early as possible, ideally one month ahead. We will do our best to accommodate last-minute orders, but please note that it depends on our availability.

  • Absolutely! We love creating custom cakes based on themes, or designs. Simply share your ideas and inspirations with us, and we'll work closely with you to create a cake that matches your vision.

  • The pricing for our custom cakes varies depending on factors such as size, design complexity, and flavors. Please contact us directly for a personalized quote based on your specific requirements.

  • Yes, we offer delivery services for an additional fee. We want to ensure that your cake arrives safely and in perfect condition, especially for large or tiered cakes. Delivery charges will depend on the distance and complexity of the delivery location.

  • Recognizing the significance of accommodating diverse dietary requirements, we proudly offer gluten-free cupcakes in classic vanilla, vanilla raspberry, and vanilla strawberry flavors. Our bakery does not provide dairy-free or egg-free baked goods. Additionally, while we exercise utmost caution, we cannot assure a completely nut-free environment, as our bakery operates under a "may contains nuts/peanuts" condition. We kindly request that you inform us of any allergies, allowing us to make informed preparations and ensure the safety of our valued clients.

  • We understand that circumstances may change, and cancellations may be necessary. For cancellations made more than one week in advance, we can offer a refund minus a cancellation fee. However, cancellations made within one week of the scheduled pickup or delivery may not be eligible for a refund.

  • We kindly request your understanding in allowing a response time of 2-3 days. Please note that emails and direct messages are not addressed from Friday to Sunday, as these days are primarily dedicated to baking and fulfilling orders to ensure the utmost quality. We appreciate your patience and look forward to assisting you.

  • The more details, the better equipped we are to serve you! Kindly provide us with the date of your event, the anticipated number of guests, any reference photos or color palettes, and specify whether you're interested in a cake, cupcakes, or both.

Still have questions? I’m here to help!